We undergo regular and independent reviews of our compliance, privacy and security to ensure Iris meets your policy and regulatory requirements.

ISO 27001 Certified

ISO 27001

A framework for managing informational risks.

The International Organization for Standardization (ISO) is an independent, non-governmental international organization with a membership of 163 national standards bodies.

The ISO/IEC 27000 family of standards helps organizations keep information assets secure. ISO/IEC 27001 is a security standard that outlines and provides the requirements for an information security management system (ISMS). It specifies a set of best practices, and details a list of security controls concerning the management of information risks.

The framework and checklist of controls it lays out allows Iris to ensure a comprehensive and continually improving model for security management.

Iris is certified as ISO 27001 compliant.

ISO 9001 Certified
ISO 9001

A framework quality and continuous improvement.

The ISO 9000 family addresses various aspects of quality management. The standards provide guidance and tools for companies and organizations to ensure their products and services consistently meet customer’s requirements, and that quality is consistently improved.

Iris is certified as ISO 9001 compliant.

EU GDPR Complaint

Iris complies with the European Union's data protection laws.

We are committed to complying with the EU General Data Protection Regulation (GDPR) for the Iris product. GDPR goal is to strengthen personal data protection in Europe and lays out specific requirements for businesses and organizations who are established in Europe or who serve users in Europe:

  • Regulates how businesses can collect, use, and store personal data;
  • Builds upon current documentation and reporting requirements to increase accountability;
  • Imposes fines on businesses who fail to meet its requirements;

For more information about our use of data, please visit the Iris Privacy Policy & Terms of Use.


Iris is committed to the protection and privacy of your data and your users data.

All information stored when running a conversational experience on Iris remains your property as our Customer. Data captured will not be shared or sold with third parties unless through the use of an Iris integration you have chosen to use.

For more information about our use of data, please visit the Iris Privacy Policy & Terms of Use.

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