Customer Support Demo

This showcase demonstrates a streamlined customer service experience by answering commonly asked questions in a natural and personalised way.

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Customer Experience Wins

The impact can be measured and directly correlated to revenue gains, expense savings and improved customer satisfaction.

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Sales and Support Scenario

See how to seamlessly integrate your Sales and Support into one flow for an enhanced customer experience.

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Omni-channel

Omni-channel Conversations

Powering real-time conversations across all customer channels for consistency and efficiency.

Apply your business logic, messaging and workflows across multiple customer channels to provide a consistent customer experience.

Advanced Automation

Process design and advanced workflow automation with an intelligent orchestration layer.

Handle sales and support conversations in the same channels and integrate with the systems you already use to operate at scale.

Advanced Process Automation
Conversational AI

Conversational AI

Intelligent natural language tools with context threading to interpret and enrich conversations.

Know your customers better, learn from every enquiry to assist future customers and enrich the conversations to reduce the load your team.

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Customer Showcase & Projects


Our Latest Projects

R U OK? R U OK?

We’re proud to be launching our campaign with @ruokday for their national day of action.

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LCS LCS

@LCSOfficial has just wrapped their #LCS Summer #HondaMVP campaign where users could vote once a day.

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O2 in the UK O2 in the UK

Check our threadvenure we’ve built with @O2UK to help find the perfect film to spend your time.

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Xbox ANZ Xbox ANZ

Got some spare time on your hands? We’ve partnered with @XboxANZ help you find your next favourite game 🎮🖥

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Bloomberg Bloomberg

The 2020 US election is going to be unlike any other and now, with @Business get notified about key developments.

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2020 #DemConvention 2020 #DemConvention

Notifications when live-streams and other events happen delivered straight to their supporters on Twitter.

See It

Customer Showcase

Solutions


Powering conversational marketing, virtual assistant and customer service. Use Iris to engage, empower and support customers.


engage customers

Engage Customers

Conversational marketing to engage with Customers in real-time, powering one-on-one conversations that connect.

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engage customers

Empower Customers

Always on, authentic conversations with a virtual assistant means you are there for customers when they need you.

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engage customers

Support Customers

Understand your customer enquiries in real-time to create a personal, hybrid human-AI experience to improve customer satisfaction.

Learn more

Talk to us about how Iris can take your real-time conversations to the next level to engage, empower and support customers.

Conversational Platfrom

Iris Ecosystem


An ecosystem of tools to design, compose, automate and scale your customer conversations.

The Platform

The Iris Conversational AI & Intelligence platform is an ecosystem of tools to enable organisations to build chatbots and virtual assistants on text and voice channels at scale.

A full suite of tools from Dialogue design, Apps, Integrations through to Launch Pad, and Analytic insights, enable your business to compose and craft the right conversation.

Discover more about Iris, Apps and Integrations.

Iris Platform

Safety, Privacy & Security

The foundations and architecture at the core of Iris are built around privacy, security and the safety of your brand. Best practice security measures, bank level encryption and storage of information gives Iris market leading compliance and certification.

Learn more about our dedication to Safety, Privacy & Security.

Iris Brand Safety

Iris Marketplace

Purpose built, re-usable, drag and drop.

In the Iris Marketplace are the building blocks you need to supercharge your conversational experiences, taking customer experience to the next level.
See the Marketplace.

Iris Marketplace

You're in good company


Brands globally trusting in Iris with customer conversations.

Twitter Samsung Huawei MTV FOX ESL Gaming DJI Jack in the Box Destination NSW Transport for NSW MakeInIndia Smartraveller JollyChic The Game Awards OnePlus Predator Spotify

Customer Channels


Connect to your customers where they are.

Twitter Messenger Slack Web Chat iOS Android
Start the conversation

Ready to see Iris in your business?


Talk to us about how to use Iris to engage, empower and support your customers.
Take your real-time conversations to the next level.