Powering real-time conversations across all customer channels for consistency and efficiency.
Apply your business logic, messaging and workflows across multiple customer channels to provide a consistent customer experience.
Process design and advanced workflow automation with an intelligent orchestration layer.
Handle sales and support conversations in the same channels and integrate with the systems you already use to operate at scale.
Intelligent natural language tools with context threading to interpret and enrich conversations.
Know your customers better, learn from every enquiry to assist future customers and enrich the conversations to reduce the load your team.
Our Latest Projects
Conversational marketing to engage with Customers in real-time, powering one-on-one conversations that connect.
Always on, authentic conversations with a virtual assistant means you are there for customers when they need you.
Understand your customer enquiries in real-time to create a personal, hybrid human-AI experience to improve customer satisfaction.
Talk to us about how Iris can take your real-time conversations to the next level to engage, empower and support customers.
The Iris Conversational AI & Intelligence platform is an ecosystem of tools to enable organisations to build chatbots and virtual assistants on text and voice channels at scale.
A full suite of tools from Dialogue design, Apps, Integrations through to Launch Pad, and Analytic insights, enable your business to compose and craft the right conversation.
Discover more about Iris, Apps and Integrations.
Safety, Privacy & Security
The foundations and architecture at the core of Iris are built around privacy, security and the safety of your brand. Best practice security measures, bank level encryption and storage of information gives Iris market leading compliance and certification.
Learn more about our dedication to Safety, Privacy & Security.
Purpose built, re-usable, drag and drop.
In the Iris Marketplace are the building blocks you need to supercharge your conversational experiences, taking customer experience to the next level.See the Marketplace.