Trusted by companies globally.
Customer Support Demo
This showcase demonstrates a streamlined customer service experience by answering commonly asked questions in a natural and personalised way.
View the DemoCustomer Experience Wins
The impact can be measured and directly correlated to revenue gains, expense savings and improved customer satisfaction.
Read moreSales and Support Scenario
See how to seamlessly integrate your Sales and Support into one flow for an enhanced customer experience.
View a scenarioCustomer Showcase & Projects
Our Latest Projects
Twitter Moments
Our latest campaign with @SpotifyKDaebak in the lead up to the release of #SpotifyxSuperM.
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Twitter Moments
TwitterMoments bringing you helpful voting PSA’s that go straight into your notifications.
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R U OK?
LCS
@LCSOfficial has just wrapped their #LCS Summer #HondaMVP campaign where users could vote once a day.
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O2 in the UK
Xbox ANZ
Bloomberg
2020 #DemConvention
Notifications when live-streams and other events happen delivered straight to their supporters on Twitter.
See ItCustomer Showcase
Omni-channel Conversations
Powering real-time conversations across all customer channels for consistency and efficiency.
Apply your business logic, messaging and workflows across multiple customer channels to provide a consistent customer experience.
Advanced Automation
Process design and advanced workflow automation with an intelligent orchestration layer.
Handle sales and support conversations in the same channels and integrate with the systems you already use to operate at scale.
Conversational AI
Intelligent natural language tools with context threading to interpret and enrich conversations.
Know your customers better, learn from every enquiry to assist future customers and enrich the conversations to reduce the load your team.
Solutions
Powering conversational marketing, virtual assistant and customer service. Use Iris to engage, empower and support customers.
Notify Customers
Personalised notifications provide pro-active alerts and real-time disruption communications for Customers to reduce noise.
Engage Customers
Conversational marketing to engage with Customers in real-time, powering one-on-one conversations that connect with a human touch.
Empower Customers
Always on, authentic conversations with a virtual assistant means you are there for customers when they need you.
Support Customers
Understand your customer enquiries in real-time to create a personal, hybrid human-AI experience to improve customer satisfaction.
Talk to us about how Iris can take your real-time conversations to the next level to engage, empower and support customers.
Iris Ecosystem
An ecosystem of tools to design, compose, automate and scale your customer conversations.
The Platform
The Iris Conversational AI & Intelligence platform is an ecosystem of tools to enable organisations to build chatbots and virtual assistants on text and voice channels at scale.
A full suite of tools from Dialogue design, Apps, Integrations through to Launch Pad, and Analytic insights, enable your business to compose and craft the right conversation.
Discover more about Iris, Apps and Integrations.
Safety, Privacy & Security
The foundations and architecture at the core of Iris are built around privacy, security and the safety of your brand. Best practice security measures, bank level encryption and storage of information gives Iris market leading compliance and certification.
Learn more about our dedication to Safety, Privacy & Security.
Ready to see Iris in your business?
Talk to us about how to use Iris to engage, empower and support your customers.
Take your real-time conversations to the next level.