A professional suite of conversational tools to elevate your digital conversations across text and voice.



Battle response times
Win the battle to reduce response times.

First contact resolution converts customers into advocates.

Free from repetition
Free sales and support teams from repetition.

Reset a pin, track a package, find opening hours, answer frequently asked questions.

Process payments
Process payments and donations in conversation.

Increase conversions by allowing transactions where conversations happen.

Multiple channels
Simplify the challenge of multiple channels.

Switching on a new social channel is as easy as plug and play.

You're in good company


Brands gloablly trusting in Iris with customer conversations.

Twitter Samsung Huawei MTV FOX ESL Gaming DJI Jack in the Box Destination NSW Transport for NSW MakeInIndia Smartraveller JollyChic The Game Awards

Customer Channels


Connect to your customers where they are.

Twitter Messenger Slack Alexa Google Assistant Intercom Kik WeChat
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Iris conversational tools

An ecosystem of tools all in one place to design, build, launch and analyse your customer conversations. Design your dialogue, select the platforms to launch, then analyse the engagement.



Cross Platform

Use Iris as a single source of truth across multiple platforms, channels and languages. Taking the learnings from one and apply it to all future conversations.

Dialogue Editor

Dialogue design is core to engaging conversations so the editor is a purpose built, one of a kind tool to visualise and craft your customer conversations.

Launch Pad

Know at a glance which dialogue is running, follow the simple workflow from design, testing and through to taking your experience live.

Analytics

Get to know your customers better through conversation metrics, track improvements over time and tailor the insights to suit your objectives.

See It In Action

The Iris Platform


Create and launch around your worflow; designing, building and taking experiences live.



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