Destination NSW Metro Trains Melbourne Flight Centre

Customer Support Demo

This showcase demonstrates a streamlined customer service experience by answering commonly asked questions in a natural and personalised way.

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2020 Upside: Creating Capacity For the Conversations That Matters

Automate or eliminate anything that can create capacity for the stuff that matters.

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Sales and Support Scenario

See how to seamlessly integrate your Sales and Support into one flow for an enhanced customer experience.

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Omni-channel Conversations

Unlimited real-time conversations where and when your customers want it.

Apply your business logic, messaging and workflows across multiple customer channels to provide a consistent customer experience.

Advanced Automation

All-in-one tool set so you can personalise and grow the conversation.

Handle sales and support conversations in the same channels and integrate with the systems you already use to operate at scale.

Advanced Process Automation
Conversational AI

Conversational AI

The information you need to have better conversations, delivered to your team.

Know your customers better, learn from every enquiry to assist future customers and enrich the conversations to reduce the load your team.

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Customer Showcase & Projects

Our Latest Projects

Spotify ❤️ K-Pop Spotify ❤️ K-Pop

Our latest campaign with @SpotifyKDaebak in the lead up to the release of #SpotifyxSuperM.

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Twitter Moments Twitter Moments

TwitterMoments bringing you helpful voting PSA’s that go straight into your notifications.

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We’re proud to be launching our campaign with @ruokday for their national day of action.

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@LCSOfficial has just wrapped their #LCS Summer #HondaMVP campaign where users could vote once a day.

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O2 in the UK O2 in the UK

Check our threadvenure we’ve built with @O2UK to help find the perfect film to spend your time.

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Xbox ANZ Xbox ANZ

Got some spare time on your hands? We’ve partnered with @XboxANZ help you find your next favourite game 🎮🖥

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Bloomberg Bloomberg

The 2020 US election is going to be unlike any other and now, with @Business get notified about key developments.

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2020 #DemConvention 2020 #DemConvention

Notifications when live-streams and other events happen delivered straight to their supporters on Twitter.

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Customer Showcase


Powering conversational marketing, virtual assistant and customer service. Use Iris to engage, empower and support customers.

engage customers

Notify Customers

Personalised notifications provide pro-active alerts and real-time disruption communications for Customers to reduce noise.

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engage customers

Engage Customers

Conversational marketing to engage with Customers in real-time, powering one-on-one conversations that connect with a human touch.

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engage customers

Empower Customers

Always on, authentic conversations with a virtual assistant means you are there for customers when they need you.

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engage customers

Support Customers

Understand your customer enquiries in real-time to create a personal, hybrid human-AI experience to improve customer satisfaction.

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Talk to us about how Iris can take your real-time conversations to the next level to engage, empower and support customers.

Conversational Platfrom

Iris Ecosystem

An ecosystem of tools to design, compose, automate and scale your customer conversations.

The Platform

The Iris Conversational AI & Intelligence platform is an ecosystem of tools to enable organisations to build chatbots and virtual assistants on text and voice channels at scale.

A full suite of tools from Dialogue design, Apps, Integrations through to Launch Pad, and Analytic insights, enable your business to compose and craft the right conversation.

Discover more about Iris, Apps and Integrations.

Iris Platform

Safety, Privacy & Security

The foundations and architecture at the core of Iris are built around privacy, security and the safety of your brand. Best practice security measures, bank level encryption and storage of information gives Iris market leading compliance and certification.

Learn more about our dedication to Safety, Privacy & Security.

Iris Brand Safety
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Ready to see Iris in your business?

Talk to us about how to use Iris to engage, empower and support your customers.
Take your real-time conversations to the next level.